Privacy Policy

Last updated: 6 November 2025

This Privacy Policy explains how Low-Demand Learning collects, uses, and protects your information when you visit this website or purchase one of our digital products. By using this website, you agree to this policy. If you have any questions, please contact: hello [at] lowdemandlearning.com

1. Who We Are

Low-Demand Learning is a UK-based small business selling home education / homeschool resources designed to support learning for strong-willed, PDA, ADHD & neurodivergent children. 

2. What Information We Collect

We collect a small amount of information so the site and shop can work properly and so we can stay in touch with you.

3. When you make a purchase

When you buy a digital product, your payment and download are handled securely by Payhip. They collect the details needed to process your order (name, email address, billing details, and payment method). Low-Demand Learning does not see or store your payment card details.

4. When you join the newsletter

If you sign up for updates, we collect your name and email address. You can unsubscribe at any time by clicking the link in any email or by contacting us directly.

5. When you use the contact form

If you send us a message through the contact form, we receive your name, email address, and whatever you include in your message. This information is only used to reply to you.

6. Cookies and tracking

We use the Meta Pixel to understand how people find our website and which pages are most useful. This helps us improve what we offer and run relevant Facebook or Instagram ads.

For full details on how cookies and similar technologies are used, please read our Cookie Policy.

You can manage or block cookies through your browser settings at any time.

7. How We Use Your Information

We use your information to:

  • Deliver your digital product and confirm your purchase
  • Provide customer support
  • Send you newsletters or updates if you’ve opted in
  • Improve our website and marketing

We will never sell or rent your information to anyone.

8. How Long We Keep It

We only keep personal information for as long as necessary for the purpose it was collected — for example, to fulfil your order or while you remain subscribed to the newsletter.

9. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Ask us to correct or delete it
  • Withdraw your consent at any time
  • Complain to the Information Commissioner’s Office (ICO) if you’re concerned about how we handle your data (www.ico.org.uk)

If you’d like to view, correct or delete your information, please email: hello [at] lowdemandlearning.com

10. Security

We take care to protect your information from loss, misuse, or unauthorised access. All purchases are processed securely through Payhip, and email data is stored safely by our email provider.

11. Changes to This Policy

We may occasionally update this policy. Any changes will be posted here with a new “last updated” date.

12. Contact

If you have any questions about how your information is used or want to exercise your rights, please contact: hello [ at] lowdemandlearning.com